I may have screwed up your poll a little: I voted for State Farm in both categories (I figure my votes cancel each other out). I'm currently working at State Farm in auto claims and I think we do a good job with customer service; of course, not everyone comes away happy, but you can't please everyone either. My experience with the other companies in the poll is limited, but most of them seem to have good customer service as well.

Kyle

I tell you, this man went down to his house justified.