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If you want to know how the insurance companies deal with claims you would be wise to ask some body shops that fix the cars. They will tell you which ones are the best to deal with.

Wes,

THAT is sound advice and I am going to pass that on to my relative as well. He probably knows some body shop owners where he lives and they should be able to give him "the scoop" on which company is the best where he lives. Thanks for that insight.

Theo