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Theo said:

My relative is definitely interested in the claims aspect of this--that is, what happens when you have an accident or some other event and need to file a claim; are people pleased after that point?

If you want to know how the insurance companies deal with claims you would be wise to ask some body shops that fix the cars. They will tell you which ones are the best to deal with.

Years ago I used to work for Cadillac Motor Car and we had a body shop in this dealership. I remember the Allstate claims agent never wanted to pay for new parts. They were difficult to deal with. He always wanted us to straighten out bent parts and even in some situations put on used parts. Since this was a long time ago they may have changed their policy by now. I hope so.

More recently I was hit by someone who had State Farm Ins. and I took my vehicle to a body shop my friend owned and I trusted to fix my car right. He told me SF was real good to deal with and I shouldn't worry about the repairs. He told me when I get my car back it will look like new because they pretty much comply with the estimates we repairmen make and when we need it we always use new parts.

OBTW I personally have State Farm Insurance.


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When I survey the wondrous cross on which the Prince of Glory died, my richest gain I count but loss and pour contempt on all my pride. - Isaac Watts